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We're here to help with your DateBox experience
Contact Information
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Important: Product Issues
For damaged or wrong items, please use our Issue Report Form within 48 hours of delivery. Photo evidence is required. No returns for personal preferences or change of mind.
Frequently Asked Questions
How discreet is your packaging?
All orders are shipped in plain, unmarked packaging to ensure complete privacy.
What are your shipping times?
Standard delivery takes 3-5 business days. Express delivery is available for select locations.
Do you offer refunds?
Yes, we offer returns within 30 days for unused items in original packaging.
Can I track my order?
Yes, you'll receive tracking information via email and WhatsApp once your order ships.