💌 Frequently Asked Questions

Date Box is your all-in-one intimate experience in a box — designed to help couples explore, reconnect, and spark magic. From scented candles and chocolates to lingerie, card games, blindfolds, and more, it's a curated adventure for unforgettable nights.

Anyone 21+ in love, lust, or deep connection. Whether you're in a new spark or a long-time bond, Date Box is for anyone who wants to add romance, play, and passion to their story.

Absolutely. Love knows no labels here. Our boxes are designed to be inclusive — and we're always happy to customize one to your unique connection. 🌈

Yes! Date Box makes a bold and unforgettable gift for anniversaries, weddings, birthdays, or "just because." Add a handwritten note at checkout for that extra heart-flutter.

Get creative: leave a flirty note, build a playlist, or set up a scavenger hunt that ends with the box. It's a whole experience — not just a gift. 🎉

Of course! We offer blind-shipping with no branding or product names. You can even include mystery notes or riddles for a fun, secretive twist.

Whenever your hearts feel the pull. Whether you're celebrating, reconnecting, or simply curious, Date Box meets you right where you are — morning, midnight, or lazy Sunday. 💫

Dim the lights, play your favorite music, unplug from tech, and let the anticipation build. Set the mood, and let the experience unfold naturally.

You're not alone! Our card games and story prompts are crafted to gently guide you in. No pressure — just play, laugh, and let things flow.

Place your order online, and we'll pack your chosen box (pre-curated or build-your-own) with care and ship it discreetly. Inside, you'll find everything you need for a complete experience — including fun prompts and instructions.

Absolutely! Build your own fantasy by mixing and matching items — from games to lingerie to mood chocolate. It's your vibe, your rules.

You'll get an email confirmation right away. If ordered before 1 PM (IST), we usually ship the same day. You'll also get tracking info once it's dispatched. Most delivery partners will give you a heads-up before arriving.

Just let us know! We can recreate your previous box or give it a twist based on your preferences. Think of it as Date Box 2.0 💕

For hygiene and safety reasons, we only accept secure online payments. This ensures the quality and integrity of our intimate products. We accept all major payment methods including Credit/Debit Cards, UPI, and Net Banking through our secure payment gateway.

Never! We ship everything in plain brown boxes or pouches, without branding or product details. Even your delivery person won't know what's inside. 🤫

Metro cities: 2–4 working days. Other areas: 5–7 working days. We aim to deliver as quickly and quietly as possible.

Yes! Planning for an anniversary or birthday? Just mention your preferred date in the order notes and we'll do our best to make it happen.

While we don't officially offer express shipping yet, drop us a message before placing your order — and we'll try our best to make magic happen.

100%. Every product is sourced from certified, hygienic suppliers. And we ship in fully discreet packaging — no branding, no clues.

All items go through quality checks and are selected from reputable, dermatologist-reviewed vendors. Your comfort and well-being are top priority.

Let us know your allergies while ordering — we'll swap out the product with something equally delightful and safe for you.

Yes! We use Razorpay — a PCI DSS-compliant gateway that encrypts all data. We don't store or share any sensitive info.

Only the basics needed to fulfill your order. No sensitive data (like card info) is ever saved. For details, check our Privacy Policy.

Not at this time. To maintain hygiene and smooth logistics, we only accept online payments through our secure portal.

Never! All invoices are emailed. Your box stays free from spoilers — perfect for surprises and gifts.

Yes — if it hasn't been shipped yet. Email us ASAP at support@datebox.in with your order ID. Once it's dispatched, changes won't be possible.

We don't accept returns due to the intimate nature of our products. But if you receive a damaged or incorrect item, contact us within 24 hours with photos — and we'll replace it or issue a refund.

So sorry! Please email support@datebox.in within 24 hours of receiving the box. Share your order ID and clear photos — and we'll fix it right away.

Let us know immediately at support@datebox.in. We take your security seriously and will work with you and our payment partner to resolve the issue quickly.

We're just an email away — write to support@datebox.in and we'll respond within 24 hours. You can also DM us on Instagram @dateboxindia for updates and love-filled content.